The mortgage nightmare has become somewhat of a poster child for the benefits of omnichannel banking — being able to switch among various channels to pick up with incomplete applications.
The bank’s streamlined, user-friendly digital mortgage application delivers a smoother process to consumers who crave time savings. Moving is one of life’s most stressful life events. Part of that process is getting a new mortgage. The old approach was an endless paper chase, where the same information often needed to be submitted multiple times. It was an extremely inefficient and time-consuming ordeal. Even as some loan application processes became […]