When it comes to buying property, the majority of people will need to take out a mortgage, and whether they are going to a bank, building society or mortgage broker, they are likely to deal with a mortgage consultant, or mortgage adviser, at some point during the process.

Mortgage consultants are expected to work with (and on behalf of) customers, in order to help them with their mortgage application. But what responsibilities and tasks fall within their job description?

The Role

Essentially, mortgage consultants exist to help people or businesses to find the right mortgage. It is a role which involves working with customers to identify the best option, based on their individual circumstances and financial resources. However, in addition, the job involves dealing with lenders, estate agents and valuers.

“My [working] day was normally split between speaking with clients, sourcing mortgages and doing analysis to see which was the most cost-effective or appropriate for the client, preparing application forms and speaking with lenders,” said James Cameron, a former mortgage consultant.

A mortgage adviser has to make sure clients understand the different types of mortgage available, and may need to explain about things like repayments, before helping them with the actual application process itself. In most cases, there will be sales targets to meet and related products to sell. Moreover, a key part of the role is staying up to date with the latest mortgage products and any changes to legislation.